https://wiki.bwhpc.de/wiki/index.php?action=history&feed=atom&title=BwUniCluster%2FFAQ 2026-05-16T13:12:09Z Revision history for this page on the wiki MediaWiki 1.39.17 https://wiki.bwhpc.de/wiki/index.php?title=BwUniCluster/FAQ&diff=14360&oldid=prev 2025-03-17T08:35:16Z

<p>S Braun moved page <a href="/e/BwUniCluster_3.0/FAQ" class="mw-redirect" title="BwUniCluster 3.0/FAQ">BwUniCluster 3.0/FAQ</a> to <a href="/e/BwUniCluster/FAQ" title="BwUniCluster/FAQ">BwUniCluster/FAQ</a></p> <table style="background-color: #fff; color: #202122;" data-mw="interface"> <tr class="diff-title" lang="en"> <td colspan="1" style="background-color: #fff; color: #202122; text-align: center;">← Older revision</td> <td colspan="1" style="background-color: #fff; color: #202122; text-align: center;">Revision as of 10:35, 17 March 2025</td> </tr><tr><td colspan="2" class="diff-notice" lang="en"><div class="mw-diff-empty">(No difference)</div> </td></tr></table>

S Braun https://wiki.bwhpc.de/wiki/index.php?title=BwUniCluster/FAQ&diff=14356&oldid=prev 2025-03-17T08:35:03Z

<p>S Braun moved page <a href="/e/BwUniCluster_2.0/FAQ" class="mw-redirect" title="BwUniCluster 2.0/FAQ">BwUniCluster 2.0/FAQ</a> to <a href="/e/BwUniCluster_3.0/FAQ" class="mw-redirect" title="BwUniCluster 3.0/FAQ">BwUniCluster 3.0/FAQ</a></p> <table style="background-color: #fff; color: #202122;" data-mw="interface"> <tr class="diff-title" lang="en"> <td colspan="1" style="background-color: #fff; color: #202122; text-align: center;">← Older revision</td> <td colspan="1" style="background-color: #fff; color: #202122; text-align: center;">Revision as of 10:35, 17 March 2025</td> </tr><tr><td colspan="2" class="diff-notice" lang="en"><div class="mw-diff-empty">(No difference)</div> </td></tr></table>

S Braun https://wiki.bwhpc.de/wiki/index.php?title=BwUniCluster/FAQ&diff=14355&oldid=prev 2025-03-17T08:34:50Z

<p></p> <table style="background-color: #fff; color: #202122;" data-mw="interface"> <col class="diff-marker" /> <col class="diff-content" /> <col class="diff-marker" /> <col class="diff-content" /> <tr class="diff-title" lang="en"> <td colspan="2" style="background-color: #fff; color: #202122; text-align: center;">← Older revision</td> <td colspan="2" style="background-color: #fff; color: #202122; text-align: center;">Revision as of 10:34, 17 March 2025</td> </tr><tr> <td colspan="2" class="diff-lineno">Line 1:</td> <td colspan="2" class="diff-lineno">Line 1:</td> </tr> <tr> <td class="diff-marker"></td> <td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>__FORCETOC__</div></td> <td class="diff-marker"></td> <td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>__FORCETOC__</div></td> </tr> <tr> <td class="diff-marker"></td> <td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><br /></td> <td class="diff-marker"></td> <td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><br /></td> </tr> <tr> <td class="diff-marker" data-marker="−"></td> <td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div>= bwUniCluster<del style="font-weight: bold; text-decoration: none;"> 2.0</del> FAQ =</div></td> <td class="diff-marker" data-marker="+"></td> <td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div>= bwUniCluster FAQ =</div></td> </tr> <tr> <td class="diff-marker"></td> <td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><br /></td> <td class="diff-marker"></td> <td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><br /></td> </tr> <tr> <td class="diff-marker"></td> <td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>== Login Issues==</div></td> <td class="diff-marker"></td> <td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>== Login Issues==</div></td> </tr> <tr> <td colspan="2" class="diff-lineno">Line 7:</td> <td colspan="2" class="diff-lineno">Line 7:</td> </tr> <tr> <td class="diff-marker"></td> <td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>'''Issue: The "Your OTP:" prompt never appears and the connection hangs/times out instead'''</div></td> <td class="diff-marker"></td> <td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>'''Issue: The "Your OTP:" prompt never appears and the connection hangs/times out instead'''</div></td> </tr> <tr> <td class="diff-marker"></td> <td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><br /></td> <td class="diff-marker"></td> <td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><br /></td> </tr> <tr> <td class="diff-marker" data-marker="−"></td> <td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div>Likely cause: You are most likely not on a network from which access to the bwUniCluster<del style="font-weight: bold; text-decoration: none;"> 2.0</del> system is allowed. Please check if you might have to establish a VPN connection first.</div></td> <td class="diff-marker" data-marker="+"></td> <td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div>Likely cause: You are most likely not on a network from which access to the bwUniCluster system is allowed. Please check if you might have to establish a VPN connection first.</div></td> </tr> <tr> <td class="diff-marker"></td> <td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><br /></td> <td class="diff-marker"></td> <td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><br /></td> </tr> <tr> <td class="diff-marker"></td> <td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><br /></td> <td class="diff-marker"></td> <td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><br /></td> </tr> <tr> <td colspan="2" class="diff-lineno">Line 17:</td> <td colspan="2" class="diff-lineno">Line 17:</td> </tr> <tr> <td class="diff-marker"></td> <td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>'''Issue: The system asks for the service password multiple times'''</div></td> <td class="diff-marker"></td> <td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>'''Issue: The system asks for the service password multiple times'''</div></td> </tr> <tr> <td class="diff-marker"></td> <td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><br /></td> <td class="diff-marker"></td> <td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><br /></td> </tr> <tr> <td class="diff-marker" data-marker="−"></td> <td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div>Likely cause: Make sure you are using the service password set on bwIDM and not the password valid for your home institution.<del style="font-weight: bold; text-decoration: none;"> Unlike the</del> bwUniCluster<del style="font-weight: bold; text-decoration: none;"> 1, the bwUniCluster 2.0</del> only accepts the service password.</div></td> <td class="diff-marker" data-marker="+"></td> <td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div>Likely cause: Make sure you are using the service password set on bwIDM and not the password valid for your home institution. bwUniCluster only accepts the service password.</div></td> </tr> <tr> <td class="diff-marker"></td> <td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><br /></td> <td class="diff-marker"></td> <td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><br /></td> </tr> <tr> <td class="diff-marker"></td> <td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><br /></td> <td class="diff-marker"></td> <td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><br /></td> </tr> </table>

S Braun https://wiki.bwhpc.de/wiki/index.php?title=BwUniCluster/FAQ&diff=11035&oldid=prev 2022-09-08T16:57:17Z

<p>Created page with &quot;__FORCETOC__ = bwUniCluster 2.0 FAQ = == Login Issues== &#039;&#039;&#039;Issue: The &quot;Your OTP:&quot; prompt never appears and the connection hangs/times out instead&#039;&#039;&#039; Likely cause: You are...&quot;</p> <p><b>New page</b></p><div>__FORCETOC__<br /> <br /> = bwUniCluster 2.0 FAQ =<br /> <br /> == Login Issues==<br /> <br /> &#039;&#039;&#039;Issue: The &quot;Your OTP:&quot; prompt never appears and the connection hangs/times out instead&#039;&#039;&#039;<br /> <br /> Likely cause: You are most likely not on a network from which access to the bwUniCluster 2.0 system is allowed. Please check if you might have to establish a VPN connection first.<br /> <br /> <br /> &#039;&#039;&#039;Issue: The system asks for the One-Time Password multiple times&#039;&#039;&#039;<br /> <br /> Likely cause: Make sure you are using the correct Software Token to generate the One-Time Password.<br /> <br /> <br /> &#039;&#039;&#039;Issue: The system asks for the service password multiple times&#039;&#039;&#039;<br /> <br /> Likely cause: Make sure you are using the service password set on bwIDM and not the password valid for your home institution. Unlike the bwUniCluster 1, the bwUniCluster 2.0 only accepts the service password.<br /> <br /> <br /> &#039;&#039;&#039;Issue: There is an error message by the pam_ses_open.sh skript&#039;&#039;&#039;<br /> <br /> Likely cause: Your account is in the &quot;LOST_ACCESS&quot; state because the entitlement is no longer valid, the questionaire was not filled out or there was a problem during the communication between your home institution and the central bwIDM system. Please try the following steps:<br /> <br /> * Log into [https://bwidm.scc.kit.edu bwIDM], look for the bwUniCluster entry and click on &#039;&#039;&#039;Registry info&#039;&#039;&#039;. Your &quot;Status:&quot; should be &quot;ACTIVE&quot;. If it is not, please wait for ten minutes since logging into the bwIDM causes a refresh and the problem might fix itself. If the status does not change to ACTIVE after a longer amount of time, please contact the support channels.<br /> <br /> * If you have not filled out the questionaire, please do so on [https://zas.bwhpc.de/shib/en/bwunicluster_survey.php https://zas.bwhpc.de/shib/en/bwunicluster_survey.php] and then wait for about ten minutes before attempting to log into the HPC system again.</div>

M Janczyk