Helix/Login - Revision history

H Schumacher: Added that you need to be an active member of your institution

2025-03-13T10:53:36Z

Added that you need to be an active member of your institution

← Older revision		Revision as of 12:53, 13 March 2025
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	* To check if your 2FA token is working go to [https://bwservices.uni-heidelberg.de/\| bwServices] -> "Index" -> "My Tokens".		* To check if your 2FA token is working go to [https://bwservices.uni-heidelberg.de/\| bwServices] -> "Index" -> "My Tokens".
	* Make sure to not use LAN and WLAN at the same time to prevent connection problems.		* Make sure to not use LAN and WLAN at the same time to prevent connection problems.
			* Make sure to be a fully active member of your institution.

	'''Lost Token'''		'''Lost Token'''

H Schumacher: added login with ssh key section

2025-02-28T12:00:25Z

added login with ssh key section

Show changes

H Schumacher: troubleshooting shorter

2025-02-28T09:48:10Z

troubleshooting shorter

← Older revision		Revision as of 11:48, 28 February 2025
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	= Troubleshooting =		= Troubleshooting =

	If you encounter login problems, it is fastest to first check the following points before contacting the support at the [https://www.bwhpc.de/supportportal.php\|bwhpc Suppport Portal].		If you encounter login problems, please double check the prerequisites. If those are valid, it is fastest to first check the following points before contacting the support at the [https://www.bwhpc.de/supportportal.php\|bwhpc Suppport Portal].
	If there are known issues with the cluster, we'll inform you at the ~~Helix~~ ~~main~~ ~~page~~ or ~~via~~ ~~e-mail~~.		If there are known issues with the cluster, we'll inform you via e-mail or in the message of the day at Helix.

	# The 3 steps from the bwForCluster registration procedure are still valid. This means you have:
	#* An entitlemenet. You can check this at ... .
	#* An active membership in an active RV. You can check this via ZAS.
	#* A valid bwServices registration. You can check this by logging in to bwServices and check your access status. If you have "Lost Access" and the first two points are fulfilled, you might not have an active uniID anymore. As soon as your university membership ends (for example end of contract), you don't have access anymore.
	# Service Password is correct: If you have forgotten it, you can set a new one via bwServices.		# Service Password is correct: If you have forgotten it, you can set a new one via bwServices.
	# 2FA Token is correct: You can check if your token is working by going to bwServices -> My Services -> Token.		# 2FA Token is correct: You can check if your token is working by going to bwServices -> My Services -> Token.
		⚫	# You are not using LAN and WLAN at the same time. This prevents connection problems.
	# You are in the correct network:
	#* Access to bwForCluster Helix is only possible from IP addresses within the BelWü network which connects universities and other scientific institutions in Baden-Württemberg. If your computer is in your university network (e.g. at your office), you should be able to connect to bwForCluster Helix without restrictions. If you are outside the BelWü network (e.g. at home), a VPN (virtual private network) connection to your university network must be established first. Please consult the VPN documentation of your university. To check if you are in the correct network, you can run "ping helix.bwservices.uni-heidelberg.de". If it shows 100% packet loss, you are not in the correct network.
⚫	#* You are not using LAN and WLAN at the same time. This prevents connection problems.

	'''Lost Token'''		'''Lost Token'''
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	For further information please see here: https://it-service.uni-heidelberg.de.		For further information please see here: https://it-service.uni-heidelberg.de.

	To be on the ~~save~~ side, it is advised to create a backup TAN list additionally to the smartphone token.		To be on the safe side, it is advised to create a backup TAN list additionally to the smartphone token.

H Schumacher: Troubleshooting added

2025-02-28T09:27:15Z

Troubleshooting added

@@ Line 1: / Line 1: @@
 = Login to bwForCluster Helix =
@@ Line 51: / Line 40: @@
  ssh -X -l <username> helix.bwservices.uni-heidelberg.de
 == Login with graphical SSH client (Windows) ==
@@ Line 137: / Line 135: @@
 * If you need an SSH key for your workflow, read [[Registration/SSH|Registering SSH Keys with your Cluster]].
 * Configuring your shell: [[.bashrc Do's and Don'ts]]

K Siegmund: /* Related Information */

2024-11-05T09:55:24Z

Related Information

← Older revision		Revision as of 11:55, 5 November 2024
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	* If you want to de-register, consult the [[Registration/Deregistration\|De-registration Guide]].		* If you want to de-register, consult the [[Registration/Deregistration\|De-registration Guide]].
	* If you need an SSH key for your workflow, read [[Registration/SSH\|Registering SSH Keys with your Cluster]].		* If you need an SSH key for your workflow, read [[Registration/SSH\|Registering SSH Keys with your Cluster]].
			* Configuring your shell: [[.bashrc Do's and Don'ts]]

S Richling: /* Login Example */

2024-08-12T07:44:26Z

← Older revision		Revision as of 09:44, 12 August 2024
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	* bwHPC Wiki : https://wiki.bwhpc.de/e/Helix *		* bwHPC Wiki : https://wiki.bwhpc.de/e/Helix *
	* Ticket System : https://www.bwhpc.de/supportportal *		* Ticket System : https://www.bwhpc.de/supportportal *
			* Job Monitoring : https://helix-monitoring.bwservices.uni-heidelberg.de *
			* E-learning : https://training.bwhpc.de/ *
			* -> 'Introduction to bwForCluster Helix' *
	* *		* *
	********************************************************************************		********************************************************************************

S Richling: /* Login Example */

2024-08-12T07:43:34Z

← Older revision		Revision as of 09:43, 12 August 2024
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	* Baden-Wuerttemberg HPC Cluster for *		* Baden-Wuerttemberg HPC Cluster for *
	* Structural and Systems Biology, Medical Science, *		* Structural and Systems Biology, Medical Science, *
	* Soft Matter, ~~and~~ Computational Humanities *		* Soft Matter, Computational Humanities, and *
			* Mathematics and Computer Science *
	* *		* *
	* bwForCluster *		* bwForCluster *
	* _ _ _ _ *		* _ _ _ _ *
	* \| \| \| \| \| \| (_) *		* \| \| \| \| \| \| (_) *
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	* *		* *
	* *		* *
	* (xCAT 2.16.4 / ~~RHEL8~~.5 / GPFS 5.1.2) *		* (xCAT 2.16.4 / RHEL 8.8 / GPFS 5.1.8) *
	* *		* *
	* ~~bwHPC~~ ~~Wiki:~~ ~~https://wiki.bwhpc.de/e/Helix~~ *		* *
	* ~~Ticket System~~: https://~~www~~.bwhpc.de/~~supportportal~~ *		* bwHPC Wiki : https://wiki.bwhpc.de/e/Helix *
			* Ticket System : https://www.bwhpc.de/supportportal *
	* *		* *
	********************************************************************************		********************************************************************************

H Winkhardt: /* Login with graphical SSH client (Windows) */

2024-04-30T12:31:09Z

← Older revision		Revision as of 14:31, 30 April 2024
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	After that click on 'ok'. Then a terminal will open where you can enter your credentials.		After that click on 'ok'. Then a terminal will open where you can enter your credentials.

	'''Note''': When using File transfer with MobaXterm version >=23.6 the following configuration change has to be made: In the settings in the tab "SSH", change the option "SSH engine" from "<new>" to "<legacy>". Then restart MobaXterm.		'''Note''': When using File transfer with MobaXterm version >=23.3, the following configuration change has to be made: In the settings in the tab "SSH", change the option "SSH engine" from "<new>" to "<legacy>". Then restart MobaXterm.

	== Login Example ==		== Login Example ==

H Winkhardt: /* Login with graphical SSH client (Windows) */

2024-04-23T09:24:47Z

← Older revision		Revision as of 11:24, 23 April 2024
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	After that click on 'ok'. Then a terminal will open where you can enter your credentials.		After that click on 'ok'. Then a terminal will open where you can enter your credentials.

	'''Note''': When using File transfer with MobaXterm version >23.6 the following configuration change has to be made: In the settings in the tab "SSH", change the option "SSH engine" from "<new>" to "<legacy>". Then restart MobaXterm.		'''Note''': When using File transfer with MobaXterm version >=23.6 the following configuration change has to be made: In the settings in the tab "SSH", change the option "SSH engine" from "<new>" to "<legacy>". Then restart MobaXterm.

	== Login Example ==		== Login Example ==

H Winkhardt: /* Login with graphical SSH client (Windows) */

2024-04-23T08:47:14Z

← Older revision		Revision as of 10:47, 23 April 2024
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	After that click on 'ok'. Then a terminal will open where you can enter your credentials.		After that click on 'ok'. Then a terminal will open where you can enter your credentials.

			'''Note''': When using File transfer with MobaXterm version >23.6 the following configuration change has to be made: In the settings in the tab "SSH", change the option "SSH engine" from "<new>" to "<legacy>". Then restart MobaXterm.

	== Login Example ==		== Login Example ==