DACHS/Support: Difference between revisions
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(Created page with "== Support == {| style="vertical-align:top;background:#f5fffa;border:2px solid #000000;" | All longer term support issues should be handled via the established trouble ticket system: * '''[https://bw-support.scc.kit.edu/ bwSupport Portal]''' |} == Contact == For specific questions and requests, You may reach administrators via e-mail to mailto:dachs-admin@hs-esslingen.de == Issues with Two-Factor Authentication (2FA) == '''Q: How do I register/deactivate a token?'''...") |
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== Support == |
== Support == |
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{| style="vertical-align:top;background:#f5fffa;border:2px solid #000000;" |
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| All longer term support issues should be handled |
| All longer term support issues should be handled using the established trouble ticket system: |
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* '''[https://bw-support.scc.kit.edu/ bwSupport Portal]''' |
* '''[https://bw-support.scc.kit.edu/ bwSupport Portal]''' |
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Latest revision as of 17:20, 7 November 2024
Support
| All longer term support issues should be handled using the established trouble ticket system: |
Contact
For specific questions and requests, You may reach administrators via e-mail to mailto:dachs-admin@hs-esslingen.de
Issues with Two-Factor Authentication (2FA)
Q: How do I register/deactivate a token?
A: Please refer to the 2FA documentation wiki page.
Q: I have lost my 2FA device or can no longer generate One-Time Passwords (OTP.
A: Please open a support ticket via the bwSupport Portal.