BwSupportPortal: Difference between revisions
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[https://www.bwhpc.de/supportportal '''Create a ticket at the bwSupportPortal'''] |
[https://www.bwhpc.de/supportportal '''Create a ticket at the bwSupportPortal'''] |
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==Entitlement== |
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In case of questions or problems regarding your entitlement for using any bwForCluster, please |
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contact your local university first level help desk. |
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See → '''[[Registration/bwForCluster/Entitlement]]''' |
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Revision as of 11:37, 25 August 2026
Help, support and any other HPC related request can be addressed to the bwHPC cluster and competence center teams via the
Entitlement
In case of questions or problems regarding your entitlement for using any bwForCluster, please contact your local university first level help desk.
See → Registration/bwForCluster/Entitlement
Creating a ticket
Tickets can be created and assigned to a support unit through the following steps after login:
Select New Ticket
A new ticket can be created by clicking on the "+"-Symbol in the bottom left:
Navigate the support groups by using the arrows or use the search bar:
Choose a Support Unit
Choose a specific support group:
