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== Access and Account Issues ==
== bwUniCluster Specific Questions ==


=== 'Status: LOST_ACCESS' ===
=== I see 'Status: LOST_ACCESS' in the Registry Info ===


Answer:
'''Q: I see 'Status: LOST_ACCESS' when I check the [https://login.bwidm.de/user/index.xhtml Registry info] of my service?'''


A: Please check [https://login.bwidm.de/user/index.xhtml Personal data] if you are still a valid user and verify entitlement <code><nowiki>http://bwidm.de/entitlement/bwUniCluster</nowiki></code>. Otherwise please check if you answered the [[BwUniCluster_2.0_User_Access#Step_C:_Fill_out_the_bwUniCluster_questionnaire|Questionnaire]].
* Please check your [https://login.bwidm.de/user/index.xhtml Personal data] to verify that you are still a valid user.
* In the same view, verify that the required entitlement is present:
** bwUniCluster: <code><nowiki>http://bwidm.de/entitlement/bwUniCluster</nowiki></code>
** bwForCluster: <code><nowiki>http://bwidm.de/entitlement/bwForCluster</nowiki></code>


* If the entitlement is missing:
** bwUniCluster: check whether you have completed the
[[BwUniCluster_2.0_User_Access#Step_C:_Fill_out_the_bwUniCluster_questionnaire|bwUniCluster questionnaire]].
** bwForCluster: check whether you are still a member of a Rechenvorhaben
(see [[bwForCluster User Access]]).


== Storage and File Systems ==
== bwForCluster Specific Questions ==


=== 'Status: LOST_ACCESS' ===
=== My home directory is full ===


'''Q: I see 'Status: LOST_ACCESS' when I check the 'Registry info' of my service?'''
'''Q: I am running out of space in my home directory.'''


A:
A: Please check 'Personal data' if you are still a valid user and verify entitlement <code><nowiki>http://bwidm.de/entitlement/bwForCluster</nowiki></code>. Otherwise please check if you are still a member of a 'Rechenvorhaben'. [[bwForCluster User Access]] for more information and links to bwForCluster registration pages.
See [[Cleaning up your home directory]] for recommended cleanup strategies and cluster-specific best practices.

Revision as of 16:36, 27 January 2026

Access and Account Issues

I see 'Status: LOST_ACCESS' in the Registry Info

Answer:

  • Please check your Personal data to verify that you are still a valid user.
  • In the same view, verify that the required entitlement is present:
    • bwUniCluster: http://bwidm.de/entitlement/bwUniCluster
    • bwForCluster: http://bwidm.de/entitlement/bwForCluster
  • If the entitlement is missing:
    • bwUniCluster: check whether you have completed the

bwUniCluster questionnaire.

    • bwForCluster: check whether you are still a member of a Rechenvorhaben

(see bwForCluster User Access).

Storage and File Systems

My home directory is full

Q: I am running out of space in my home directory.

A: See Cleaning up your home directory for recommended cleanup strategies and cluster-specific best practices.