BwSupportPortal

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Revision as of 15:38, 3 February 2025 by H Winkhardt (talk | contribs) (H Winkhardt moved page BwSupportPortal Manual to BwSupportPortal)
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Help, support and any other HPC related request can be addressed to the bwHPC-S5 team via the bwSupportPortal.

Creating a ticket

Tickets can be created and assigned to a support unit through the following steps after login:

Select New Ticket

A new ticket can be created by clicking on the "+"-Symbol in the bottom left:

BwHelpdesk Step1.png


Navigate the Support Groups

Navigate the support groups by using the arrows:

BwHelpdesk Step2.png


Choose a Support Unit

Choose a specific support group:

BwHelpdesk Step3.png

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