BwSupportPortal

Please choose the correct cluster queue as shown below.

Direct link to the bwSupportPortal

Login Issues due to Missing Entitlements

In case of questions or problems regarding your entitlement for using any bwForCluster, please contact your local university's help desk, as this can only be addressed at the university which you are a member of.

See → Registration/bwForCluster/Entitlement

Creating a ticket

Tickets can be created and assigned to a support unit through the following steps after login at

→ https://www.bwhpc.de/supportportal

Select New Ticket

A new ticket can be created by clicking on the "+"-Symbol in the bottom left:

Navigate the Support Groups

Navigate the support groups by using the arrows or use the search bar:

Choose a Support Unit

Choose a specific support group: