DACHS/Support

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< DACHS
Revision as of 17:02, 7 November 2024 by R Keller (talk | contribs) (Created page with "== Support == {| style="vertical-align:top;background:#f5fffa;border:2px solid #000000;" | All longer term support issues should be handled via the established trouble ticket system: * '''[https://bw-support.scc.kit.edu/ bwSupport Portal]''' |} == Contact == For specific questions and requests, You may reach administrators via e-mail to mailto:dachs-admin@hs-esslingen.de == Issues with Two-Factor Authentication (2FA) == '''Q: How do I register/deactivate a token?'''...")
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Support

All longer term support issues should be handled via the established trouble ticket system:

Contact

For specific questions and requests, You may reach administrators via e-mail to mailto:dachs-admin@hs-esslingen.de

Issues with Two-Factor Authentication (2FA)

Q: How do I register/deactivate a token?

A: Please refer to the 2FA documentation wiki page.


Q: I have lost my 2FA device or can no longer generate One-Time Passwords (OTP.

A: Please open a support ticket via the bwSupport Portal.

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