FAQ

Access and Account Issues

I see 'Status: LOST_ACCESS' in the Registry Info

Answer:

• Please check your Personal data to verify that you are still a valid user.
• In the same view, verify that the required entitlement is present:
  • bwUniCluster: http://bwidm.de/entitlement/bwUniCluster
  • bwForCluster: http://bwidm.de/entitlement/bwForCluster

• If the entitlement is missing:
  • bwUniCluster: check whether you have completed the

bwUniCluster questionnaire.

• • bwForCluster: check whether you are still a member of a Rechenvorhaben

(see bwForCluster User Access).

Storage and File Systems

My home directory is full

Q: I am running out of space in my home directory.

A: See Cleaning up your home directory for recommended cleanup strategies and cluster-specific best practices.