NEMO2/FAQ: Difference between revisions

Latest revision as of 17:24, 19 January 2026

Double-check your username and password.
Make sure your CAPS LOCK key is not enabled.
Try resetting your password if you have forgotten it.
Ensure you have the bwForCluster Entitlement .
Ensure your account is not locked or expired.
Ensure you have a valid Rechenvorhaben/project.
Try logging in from a different device or browser.
Are you within the university network (Universities in Baden-Württemberg, BELWÜ)?
- Please send us the information from the "Help Desk" tab on the website: https://wieistmeineip.scc.kit.edu/index.html.en_US

Check IP Info.

 ssh -l username hostname -vvv
 # Example:
 ssh -l fr_ab1234 login.nemo.uni-freiburg.de -vvv

@@ Line 6: / Line 6: @@
 * Make sure your CAPS LOCK key is not enabled.
 * Try [[Registration/Password|resetting your password]] if you have forgotten it.
+* Ensure you have the [[Registration/bwForCluster/Entitlement| bwForCluster Entitlement]] .
 * Ensure your [[Registration/Account|account]] is not locked or expired.
 * Ensure you have a valid [[Registration/bwForCluster/RV|Rechenvorhaben/project]].
@@ Line 13: / Line 14: @@
 [[File:Ip_check.png|center|400px|thumb|Check IP Info.]]
 * Send us the output of the following command:
+  ssh -l [[username]] [[Registration/Login/Hostname|hostname]] -vvv
-<code>
+  # Example:
-ssh -l [[username]] [[Registration/Login/Hostname|hostname]] -vvv
+  ssh -l fr_ab1234 login.nemo.uni-freiburg.de -vvv
-# Example:
-ssh -l fr_ab1234 login.nemo.uni-freiburg.de -vvv
-</code>