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== Access and Account Issues: bwUniCluster == |
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===Q: I Cannot Log In to my bwUniCluster and See 'Status: LOST_ACCESS' in the Registry Info</b>=== |
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<b>A:</b> You need to fulfill the requirements outlined in |
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'''Q: I see 'Status: LOST_ACCESS' when I check the [https://login.bwidm.de/user/index.xhtml Registry info] of my service?''' |
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<b>→</b> [[Registration/bwUniCluster]] |
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A: Please check [https://login.bwidm.de/user/index.xhtml Personal data] if you are still a valid user and verify entitlement <code><nowiki>http://bwidm.de/entitlement/bwUniCluster</nowiki></code>. Otherwise please check if you answered the [[BwUniCluster_2.0_User_Access#Step_C:_Fill_out_the_bwUniCluster_questionnaire|Questionnaire]]. |
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Please check which of those two things are missing using the following documentation: |
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== |
==== Entitlement ==== |
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You need the [[bwUniCluster Entitlement|Registration/bwUniCluster/Entitlement]] |
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'''Q: I see 'Status: LOST_ACCESS' when I check the 'Registry info' of my service?''' |
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A: Please check 'Personal data' if you are still a valid user and verify entitlement <code><nowiki>http://bwidm.de/entitlement/bwForCluster</nowiki></code>. |
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If the entitlement is missing: please check with the local support of your home university (the university where you study or are employed) |
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Otherwise please check if you are still a member of a 'Rechenvorhaben'. [[bwForCluster User Access]] for more information and links to bwForCluster registration pages. |
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==== Questionnaire ==== |
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<b>→</b> Check if you answered the [[BwUniCluster_2.0_User_Access#Step_C:_Fill_out_the_bwUniCluster_questionnaire|Questionnaire]]. |
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== Access and Account Issues: bwForCluster == |
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===Q: I Cannot Log In to my bwForCluster and See 'Status: LOST_ACCESS' in the Registry Info=== |
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<b>A:</b> You need to fulfill the requirements outlined in |
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<b>→</b> [[Registration/bwForCluster]] |
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Please check which of those two things are missing using the following documentation: |
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==== Entitlement ==== |
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You need the bwForCluster Entitlement. |
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<b>→</b> Read [[Registration/bwForCluster/Entitlement]] and check if it is present. |
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If the entitlement is missing: please check with the local support of your home university (the university where you study or are employed) |
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==== ZAS Permission ==== |
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Check if you are an active member of a compute activity and the "RV" hasn't expired. |
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<b>→</b> [https://zas.bwhpc.de/shib/info_rv.php ZAS membership page] |
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=== Forgot Password === |
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Please set a new password for the service. |
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→ [[Registration/Password|Password Guide]] |
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=== Lost Phone with OTP Secret === |
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Pleas use your <b>Backup TAN list</b> and add a new secret. |
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== Storage and File Systems == |
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=== I am over the File System Quota === |
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There are two resources with limits enforced by quota: |
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* disk space |
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* number of inodes (files). |
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It is important to identify the main sources that consume these resources. |
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* Size: List all directories (and files) in your home directory or workspace sorted by size |
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<code> |
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du -hs .[!.]* * | sort -h | tail |
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</code> |
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Descend in a directory with a large reported size and repeat until you find large files that are worth taking care of. |
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<code>.[!.]*</code> makes sure the "hidden" dot files are also checked. |
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* Inodes: |
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<code> |
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du -s --inodes .[!.]* * | sort -n |
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</code> |
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This will only count inodes in subdirectories. Also make sure your top-level (e.g. $HOME) directory aren't full with hundred thousands of files: |
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<code> |
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ls -1a | wc -l |
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</code> |
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Latest revision as of 16:46, 16 March 2026
Access and Account Issues: bwUniCluster
Q: I Cannot Log In to my bwUniCluster and See 'Status: LOST_ACCESS' in the Registry Info
A: You need to fulfill the requirements outlined in → Registration/bwUniCluster
Please check which of those two things are missing using the following documentation:
Entitlement
You need the Registration/bwUniCluster/Entitlement
If the entitlement is missing: please check with the local support of your home university (the university where you study or are employed)
Questionnaire
→ Check if you answered the Questionnaire.
Access and Account Issues: bwForCluster
Q: I Cannot Log In to my bwForCluster and See 'Status: LOST_ACCESS' in the Registry Info
A: You need to fulfill the requirements outlined in
Please check which of those two things are missing using the following documentation:
Entitlement
You need the bwForCluster Entitlement.
→ Read Registration/bwForCluster/Entitlement and check if it is present.
If the entitlement is missing: please check with the local support of your home university (the university where you study or are employed)
ZAS Permission
Check if you are an active member of a compute activity and the "RV" hasn't expired.
Forgot Password
Please set a new password for the service.
Lost Phone with OTP Secret
Pleas use your Backup TAN list and add a new secret.
Storage and File Systems
I am over the File System Quota
There are two resources with limits enforced by quota:
- disk space
- number of inodes (files).
It is important to identify the main sources that consume these resources.
- Size: List all directories (and files) in your home directory or workspace sorted by size
du -hs .[!.]* * | sort -h | tail
Descend in a directory with a large reported size and repeat until you find large files that are worth taking care of.
.[!.]* makes sure the "hidden" dot files are also checked.
- Inodes:
du -s --inodes .[!.]* * | sort -n
This will only count inodes in subdirectories. Also make sure your top-level (e.g. $HOME) directory aren't full with hundred thousands of files:
ls -1a | wc -l