JUSTUS2/Support: Difference between revisions

From bwHPC Wiki
Jump to navigation Jump to search
No edit summary
 
(4 intermediate revisions by the same user not shown)
Line 2: Line 2:


In case of questions or problems regarding your entitlement for using any bwForCluster, please
In case of questions or problems regarding your entitlement for using any bwForCluster, please
contact your local university first level help desk.
contact your local university's help desk, as this can only be adressed at the university which you are a member of.

See → '''[[Registration/bwForCluster/Entitlement]]'''


==Registration and HPC Support==
==Registration and HPC Support==


In case of registration problems or questions about using JUSTUS 2, please submit a trouble ticket at the [https://www.bwhpc.de/supportportal bwSupport Portal] (use the "+" sign to create a new ticket) and assign it
In case of registration problems or questions about using JUSTUS 2, please submit a trouble ticket at the

to support unit '''GROUP => bwHPC - Support (green arrow on right side) => bwForCluster JUSTUS'''.
→ '''[[BwSupportPortal]]'''

Latest revision as of 11:40, 25 August 2026

Entitlement

In case of questions or problems regarding your entitlement for using any bwForCluster, please contact your local university's help desk, as this can only be adressed at the university which you are a member of.

See → Registration/bwForCluster/Entitlement

Registration and HPC Support

In case of registration problems or questions about using JUSTUS 2, please submit a trouble ticket at the

BwSupportPortal