JUSTUS2/Support

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Entitlement

In case of questions or problems regarding your entitlement for using any bwForCluster, please contact your local university first level help desk.

See → Registration/bwForCluster/Entitlement

Registration and HPC Support

In case of registration problems or questions about using JUSTUS 2, please submit a trouble ticket at the

bwSupport Portal

Use the "+" sign to create a new ticket) and assign it to support unit GROUP => bwHPC - Support (green arrow on right side) => bwForCluster JUSTUS. This will put the ticket directly in the correct queue, else someone in first level will first have to move it to the correct queue until someone from the Justus team can read it.