JUSTUS2/Support: Difference between revisions
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In case of questions or problems regarding your entitlement for using any bwForCluster, please |
In case of questions or problems regarding your entitlement for using any bwForCluster, please |
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contact your local university |
contact your local university's help desk, as this can only be adressed at the university which you are a member of. |
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See → '''[[Registration/bwForCluster/Entitlement]]''' |
See → '''[[Registration/bwForCluster/Entitlement]]''' |
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In case of registration problems or questions about using JUSTUS 2, please submit a trouble ticket at the |
In case of registration problems or questions about using JUSTUS 2, please submit a trouble ticket at the |
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→ '''[ |
→ '''[[BwSupportPortal]]''' |
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Use the "+" sign to create a new ticket) and assign it |
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to support unit '''GROUP => bwHPC - Support (green arrow on right side) => bwForCluster JUSTUS'''. This will put the ticket directly in the correct queue, else someone in first level will first have to move it to the correct queue until someone from the Justus team can read it. |
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Latest revision as of 11:40, 25 August 2026
Entitlement
In case of questions or problems regarding your entitlement for using any bwForCluster, please contact your local university's help desk, as this can only be adressed at the university which you are a member of.
See → Registration/bwForCluster/Entitlement
Registration and HPC Support
In case of registration problems or questions about using JUSTUS 2, please submit a trouble ticket at the