NEMO2/FAQ: Difference between revisions
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[[File:Ip_check.png|center|400px|thumb|Check IP Info.]] |
[[File:Ip_check.png|center|400px|thumb|Check IP Info.]] |
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* Send us the output of the following command: |
* Send us the output of the following command: |
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< |
<code> |
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ssh -l [[username]] [[Registration/Login/Hostname|hostname]] -vvv |
ssh -l [[username]] [[Registration/Login/Hostname|hostname]] -vvv |
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# Example: |
# Example: |
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ssh -l fr_ab1234 login.nemo.uni-freiburg.de -vvv |
ssh -l fr_ab1234 login.nemo.uni-freiburg.de -vvv |
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</ |
</code> |
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Revision as of 16:59, 21 November 2025
Q: I am having problems logging in to the cluster:
A: What you can do:
- Double-check your username and password.
- Make sure your CAPS LOCK key is not enabled.
- Try resetting your password if you have forgotten it.
- Ensure your account is not locked or expired.
- Ensure you have a valid Rechenvorhaben/project.
- Try logging in from a different device or browser.
- Are you within the university network (Universities in Baden-Württemberg, BELWÜ)?
- Please send us the information from the "Help Desk" tab on the website: https://wieistmeineip.scc.kit.edu/index.html.en_US
- Send us the output of the following command:
- Example:
ssh -l fr_ab1234 login.nemo.uni-freiburg.de -vvv