JUSTUS2/Support: Difference between revisions
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==Registration and HPC Support== |
==Registration and HPC Support== |
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In case of registration problems or questions about using JUSTUS 2, please submit a trouble ticket at the |
In case of registration problems or questions about using JUSTUS 2, please submit a trouble ticket at the |
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to support unit '''GROUP => bwHPC - Support (green arrow on right side) => bwForCluster JUSTUS'''. |
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→ '''[https://www.bwhpc.de/supportportal bwSupport Portal]''' |
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Use the "+" sign to create a new ticket) and assign it |
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to support unit '''GROUP => bwHPC - Support (green arrow on right side) => bwForCluster JUSTUS'''. This will put the ticket directly in the correct queue, else someone in first level will first have to move it to the correct queue until someone from the Justus team can read it. |
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Latest revision as of 17:59, 24 June 2026
Entitlement
In case of questions or problems regarding your entitlement for using any bwForCluster, please contact your local university first level help desk.
See → Registration/bwForCluster/Entitlement
Registration and HPC Support
In case of registration problems or questions about using JUSTUS 2, please submit a trouble ticket at the
Use the "+" sign to create a new ticket) and assign it to support unit GROUP => bwHPC - Support (green arrow on right side) => bwForCluster JUSTUS. This will put the ticket directly in the correct queue, else someone in first level will first have to move it to the correct queue until someone from the Justus team can read it.