FAQ

Access and Account Issues

I see 'Status: LOST_ACCESS' in the Registry Info

Answer:

You need to fulfill the requirements outlined in

• BwUniCluster: Registration/bwUniCluster
• BwForCluster: Registration/bwForCluster

In short:

• BwUniCluster: you need the Registration/bwUniCluster/Entitlement
• BwForCluster: you need the Registration/bwForCluster/Entitlement

See the two links above to learn how to check if you have the entitlement.

If the entitlement is missing: please check with the local support of your home university (the university where you study or are employed)

In case the entitlement is present:

• BwUniCluster: Check if you answered the Questionnaire.
• BwForCluster: Check if you are an active member of a compute activity and the "RV" hasn't expired.

Storage and File Systems

My home directory is full

Q: I am running out of space in my home directory.

A: See Cleaning up your home directory for recommended cleanup strategies and cluster-specific best practices.