NEMO2/FAQ

Q: I am having problems logging in to the cluster:

A: What you can do:

• Double-check your username and password.
• Make sure your CAPS LOCK key is not enabled.
• Try resetting your password if you have forgotten it.
• Ensure your account is not locked or expired.
• Ensure you have a valid Rechenvorhaben/project.
• Try logging in from a different device or browser.
• Are you within the university network (Universities in Baden-Württemberg, BELWÜ)?
  • Please send us the information from the "Help Desk" tab on the website: https://wieistmeineip.scc.kit.edu/index.html.en_US

Check IP Info.

• Send us the output of the following command:

ssh -l [[username]] [[Registration/Login/Hostname|hostname]] -vvv
# Example:
ssh -l fr_ab1234 login.nemo.uni-freiburg.de -vvv