FAQ: Difference between revisions

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== Access and Account Issues: bwUniCluster ==
== Access and Account Issues: bwUniCluster ==


<b>Q: I Cannot Log In to my bwUniCluster and See 'Status: LOST_ACCESS' in the Registry Info</b>
===Q: I Cannot Log In to my bwUniCluster and See 'Status: LOST_ACCESS' in the Registry Info</b>===


<b>A:</b> You need to fulfill the requirements outlined in
<b>A:</b> You need to fulfill the requirements outlined in
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Please check which of those two things are missing using the following documentation:
Please check which of those two things are missing using the following documentation:


=== Entitlement ===
==== Entitlement ====


You need the [[bwUniCluster Entitlement|Registration/bwUniCluster/Entitlement]]
You need the [[bwUniCluster Entitlement|Registration/bwUniCluster/Entitlement]]
Line 16: Line 15:
If the entitlement is missing: please check with the local support of your home university (the university where you study or are employed)
If the entitlement is missing: please check with the local support of your home university (the university where you study or are employed)


=== Questionnaire ===
==== Questionnaire ====


<b>→</b> Check if you answered the [[BwUniCluster_2.0_User_Access#Step_C:_Fill_out_the_bwUniCluster_questionnaire|Questionnaire]].
<b>→</b> Check if you answered the [[BwUniCluster_2.0_User_Access#Step_C:_Fill_out_the_bwUniCluster_questionnaire|Questionnaire]].


== Access and Account Issues: bwForCluster ==
== Access and Account Issues: bwForCluster ==
<b>Q: I Cannot Log In to my bwForCluster and See 'Status: LOST_ACCESS' in the Registry Info</b>
===Q: I Cannot Log In to my bwForCluster and See 'Status: LOST_ACCESS' in the Registry Info===


<b>A:</b> You need to fulfill the requirements outlined in
<b>A:</b> You need to fulfill the requirements outlined in
Line 29: Line 28:
Please check which of those two things are missing using the following documentation:
Please check which of those two things are missing using the following documentation:


=== Entitlement ===
==== Entitlement ====


You need the [[bwForCluster Entitlement|Registration/bwForCluster/Entitlement]]
You need the bwForCluster Entitlement.

<b>→</b> Read [[Registration/bwForCluster/Entitlement]] and check if it is present.


If the entitlement is missing: please check with the local support of your home university (the university where you study or are employed)
If the entitlement is missing: please check with the local support of your home university (the university where you study or are employed)


=== ZAS Permission ===
==== ZAS Permission ====
<b>→</b> Check if you are an active [https://zas.bwhpc.de/shib/info_rv.php member of a compute activity] and the "RV" hasn't expired.
Check if you are an active member of a compute activity and the "RV" hasn't expired.

<b>→</b> [https://zas.bwhpc.de/shib/info_rv.php ZAS membership page]

=== Forgot Password ===

Please set a new password for the service.

&rarr; [[Registration/Password|Password Guide]]

=== Lost Phone with OTP Secret ===

Pleas use your <b>Backup TAN list</b> and add a new secret.


== Storage and File Systems ==
== Storage and File Systems ==

Latest revision as of 16:46, 16 March 2026

Access and Account Issues: bwUniCluster

Q: I Cannot Log In to my bwUniCluster and See 'Status: LOST_ACCESS' in the Registry Info

A: You need to fulfill the requirements outlined in Registration/bwUniCluster

Please check which of those two things are missing using the following documentation:

Entitlement

You need the Registration/bwUniCluster/Entitlement

If the entitlement is missing: please check with the local support of your home university (the university where you study or are employed)

Questionnaire

Check if you answered the Questionnaire.

Access and Account Issues: bwForCluster

Q: I Cannot Log In to my bwForCluster and See 'Status: LOST_ACCESS' in the Registry Info

A: You need to fulfill the requirements outlined in

Registration/bwForCluster

Please check which of those two things are missing using the following documentation:

Entitlement

You need the bwForCluster Entitlement.

Read Registration/bwForCluster/Entitlement and check if it is present.

If the entitlement is missing: please check with the local support of your home university (the university where you study or are employed)

ZAS Permission

Check if you are an active member of a compute activity and the "RV" hasn't expired.

ZAS membership page

Forgot Password

Please set a new password for the service.

Password Guide

Lost Phone with OTP Secret

Pleas use your Backup TAN list and add a new secret.

Storage and File Systems

I am over the File System Quota

There are two resources with limits enforced by quota:

  • disk space
  • number of inodes (files).

It is important to identify the main sources that consume these resources.

  • Size: List all directories (and files) in your home directory or workspace sorted by size

du -hs .[!.]* * | sort -h | tail

Descend in a directory with a large reported size and repeat until you find large files that are worth taking care of.

.[!.]* makes sure the "hidden" dot files are also checked.

  • Inodes:

du -s --inodes .[!.]* * | sort -n

This will only count inodes in subdirectories. Also make sure your top-level (e.g. $HOME) directory aren't full with hundred thousands of files:

ls -1a | wc -l